MWCC delivers high-quality corporate instruction, workforce development and employee training at affordable prices to businesses in the North Central Massachusetts. We have delivered employee training at over 150 companies across the state. When you work with MWCC for your employee training needs, you’ll work in partnership with professional training consultants to develop a program that meets the unique needs of your business and your workforce.
Our goal is to assist businesses in North Central Mass to access grant training dollars and to provide quality training to the workforce. At no cost to businesses, our professional grant writer will work to craft and submit the most effective grant application possible.
Our instructors combine a high level of expertise in their respective fields with practical experience in business and industry. Employee training can occur at your company, at one of our conveniently located campuses, off-site, online or a hybrid of delivery methods.
Why Train your Employees?
Training can be for front line staff in need of customer service skills, for management level staff for supervisory and/or leadership skills, or even for C-suite staff in need of refreshers on project management or Lean Transformation.
- Cross-train employees to perform additional functions
- Improve employee communication skills
- Spend less time correcting mistakes
- Help your employees become adaptable to change
- Improve sales and increase profit
Employee Training Courses Offered
We have a suite of commonly offered courses, but are also able to customize training for specific industries including business, manufacturing, healthcare, and finance.
The most commonly offered courses are:
- Supervisory & Management
- Workplace Negotiations
- Communication for Managers
- Keeping Customers for Life
- Managing & Achieving Organizational Goals
- Managing Conflict in the Organization
- Customer Service
- Change Management
- Successful Project Management
- Time Management
- Lean Transformation/Quality Systems
- Train the Trainer
- Six Sigma for all Businesses
- OSHA (10 and 30 hour General Industry and Safety Training)
Frequently Asked Questions about Workforce Development Training
Is my company a good fit? Most for profit companies with employees located in Massachusetts are eligible. There are a number of criteria necessary for eligibility. Our Workforce Development team will meet with you to evaluate your needs and determine the requirements.
How much time does it take? Typically it takes a minimum of four weeks to develop and submit a competitive grant application. Depending upon the funding source, it can take between four and six weeks for a response.
Who supplies the training? MWCC will be your training provider, or we can subcontract with your preferred vendor if you have someone in mind for the training.