Billing Clerk, (FT),Wood’s Ambulance, Gardner, MA

Job Title: Billing Clerk
Full Time
Application Deadline: 8/20/19 or until filled
Company: Wood’s Ambulance
Location: Gardner, MA

POSITION DESCRIPTION: The Billing Clerk is responsible for timely and accurate billing of ambulance and wheelchair claims to various payers, facilities and patients.  The Billing Clerk is also responsible for following up on assigned payers to maintain cash flow and to prevent claim denials for tardiness.


  • Generate and submit claims to payers, facilities and patients based on the patient care report (PCR) with accurate use of ICD10 and CPT codes
  • Maintain current knowledge of billing guidelines and requirements for all payers
  • Obtain and verify patient demographics and insurance information
  • Obtain prior authorizations when required
  • Post cash and non-cash transactions with accuracy in a timely manner
  • Review and appeal unpaid and/or denied claims
  • Track reoccurring denial/issues with unpaid or denied claims and bring to manager’s attention to assist in making changes to billing process for resolution and prevention of reoccurring issues
  • Assist payers, facilities and patients with their inquiries while providing excellent customer service
  • Keep record of all patient and payer actions and correspondence in AIM
  • File electronically and physically all documents produced and obtained during the performance of all job responsibilities
  • Perform other duties as assigned by Manager


  • High School Diploma or GED
  • 2+ years of experience in medical billing and coding preferably in ambulance industry


  • Associate’s Degree
  • Knowledge of billing guidelines, medical terminology, coding and HIPAA guidelines
  • Accurate/basic typing skills, computer/office equipment usage and knowledge of Microsoft Office Products
  • Customer Service experience including professional phone and office etiquette
  • Excellent written, verbal and organizational skills
  • Detail oriented with strong follow up skills
  • Team-player while also able to work independently

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires significant physical strength, dexterity and the ability to function in very adverse environments with exposure to numerous safety risks found at emergency scenes.

This job requires:

  • Ability to sit for long periods of time
  • Ability to do repetitive motions
  • The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This job requires the employee to work inside with normal indoor working conditions.

Apply online:

Wood’s Ambulance
457 Main Street
Gardner, MA 01440